Terms and Conditions

If you send any comments, suggestions or materials to us from or concerning this website or our other services, any materials on or in either of them or relating to Arsenal South Africa, Arsenal Football Club, its players, management or staff you assign any rights (including intellectual property rights) you may have in them to Arsenal South Africa which may adapt, broadcast, copy, disclose, licence, publish, sell, transmit and do anything else consistent with rights of ownership in any form and media on a royalty free basis anywhere in the world. You also waive and agree not to assert any moral rights in such comments, suggestions or materials.

This website is operated by Arsenal South Africa. The supporters' club is based in Johannesburg, Gauteng Province,South Africa but services members from all over South Africa. If you have any queries regarding Arsenal South Africa please contact the following e-mail. addresses:chairman@arsenalsa.co.za or  secretary@arsenalsa.co.za

The web site may provide links to other web sites, the content ofwhich is not in our control. Accordingly we cannot accept any responsibility for the materials or offers for goods or services featuredon such web sites. Links to such sites are not to be taken as anendorsement of such web sites or as a warranty that such web sites will be free of  viruses or other such items of a destructive nature. 

These terms and your access to and use of this web site are subject to English law and the exclusive jurisdiction of the English courts.    

Though we endeavour to ensure the accuracy of the information placed on this web site we do not warrant or guarantee the accuracy or correctness of such information or of any other content, description or material placed on or referred to on this web site. We do not warrant that the web site, its content or the server that makes it available are error or virus free or free of other harmful components or that your use of this web site will be uninterrupted.

In no event will we be liable for any loss or damage (whether direct or indirect, including loss of profits or any consequential loss) resulting from or in any way connected with your use of this web site whether caused by negligence or otherwise, We do not limit or exclude our liability for death or personal injury resulting from our negligence.

If you are dissatisfied with the web site or any content or materials on it, your sole exclusive remedy is to discontinue your use of the web site.

All content of this web site including but not limited to the text, photographs, images, graphics, illustrations, designs, written and other material including the program and code that operates this web site (together the "content") is protected by copyright, trade mark and/or other proprietary rights owned by or licensed to Arsenal South Africa. Should you choose to download print or copy any content from this web site, you must do so only in accordance with these terms. Such activity is permitted only for your personal use or for supply to third parties for no commercial gain and for their personal use only. In all cases we must be acknowledged as the source of the material. You acknowledge that you have no right to use the content in any other manner. If you want to make additional use of any of our material outside the terms of this disclaimer, you should apply tochairman@arsenalsa.co.za for the appropriate consent and conditions. Unless stated otherwise on this web site all other uses of the content are expressly prohibited.

Please note that any goods and services supplied or made available through this site or through sites which are linked to this site are supplied by third parties and not by Arsenal South Africa, (unless stated otherwise). Any dealings between you and such third parties, including payment for and delivery of products or services and any other terms, conditions, warranties or representations, acts or omissions associated with such dealings, are solely between you and the third party. You agree not to hold Arsenal South Africaliable for any loss or damage of any kind incurred as the result of any such dealings.

PRIVACY POLICY
Arsenal South Africa, ("we", "us"). is an association based in South Africafor the promotion of Arsenal F.C.  

Arsenal South Africatakes the privacy of all its customers and website users very seriously and takes great care with customer and user information. This privacy policy explains what information we will collect about you, how we will use it, and the steps we take to ensure that it is kept secure. 

By using this website you consent to us collecting and using personal information about you in accordance with the terms set out in this policy.

What information do we collect?
In order to provide you with our services, we may collect personal information about you from our website, telephone conversations, emails, and written and verbal communications. We may, for example, keep a record of your name, address, delivery address, email address, telephone number, date of birth and credit card details. We may also record details of any disability or health needs you may have at the time of booking an event or service which will take place at our premises to help to ensure your safety.

We may supplement the information that you provide with other information that we receive from Arsenal Football Club PLC, its associated group of companies and third parties.

How do we use your information?
Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this privacy policy.

We will primarily use your personal information to provide our services and products to you. We will also use the personal information that we hold to communicate with you, for example: in the event that the services or products you have requested are unavailable, for record keeping purposes, to recover debt and to help us to prevent fraud, to improve the quality of our service, for market research, or to track activity on our website. We may also create an individual profile for you so that we can inform you of services, products, events or special offers that may be of interest to you.

In the event of the sale of the business or the integration of the business with another party we may disclose your details to advisers or prospective purchasers advisers.

Disclosure of your information
We may share your personal information (including details of your purchasing preferences) with Arsenal Football Club PLC and its group of associated companies. To find out a complete list of companies please contact the Data Protection Officer through any of the channels below. We may also pass on information to associated third parties - each of which may use your information as described under the section "How do we use your Information?"

We would also like to introduce you to or pass your personal information to other carefully selected organisations with whom we have a business relationship, such as:

1. Our sponsors, for example Emirates, O2 and Nike
2. Other organisations whose services we need to use to process and deliver your orders, for credit control and debt collection, to maintain our systems or to comply with legal obligations such as law or court order.

Each of these organisations would like to keep you informed of services, products, events and special offers made available by that organisation. In all cases, we will take great care to ensure that your personal information is only processed in accordance with this Privacy Policy and the law and we only permit your information to be used for authorised purposes.

Cookies
In common with many other website operators, we may use standard technology called 'cookies' on this site. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies enable us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Our cookies also enable us to enhance your visitor experience by storing information about the products and services that you select between visits so that we can provide you with focused information each time you visit our website. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored, however if you do turn cookies off this will limit the service that we are able to provide to you.

Security Information
We take the security of your personal information seriously. When you submit your credit card details, we use industry standard Secure Sockets Layer (SSL) encryption technology to guard your information. In addition, we have security procedures in place to protect our customer database from loss and misuse, and only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the personal information contained within it.

This website contains links to other websites. We are only responsible for the privacy practices on this site. We recommend that you check the privacy and security policies and procedures of each and every website that you visit.

What to do if you do not want to receive marketing information
You have the right to prevent marketing information being sent direct to you. If you prefer not to receive information from us or from any other organisation to which we may disclose your personal information, you can opt out of further marketing by clicking the relevant boxes on the screen upon which you provide information or by writing to us by mail or email (see the section "How to contact us" below). Please note, however, that if you do opt out, we and/or they will be unable to keep you informed of new services, products, events or special offers that may interest you and our ability to inform you of ticketing opportunities may be affected.

Changes to this Privacy Policy
We reserve the right to change our security and privacy policies at any time. Accordingly we recommend that you check this page periodically in order to review our current policies.

Updating and correcting information
You may correct your personal information by emailing us atsecretary@arsenalsa.co.za  or by changing your profile on our website. Please include your name, address, and/or email address when you contact us. We would encourage you to promptly update your personal information if it changes.   

Your rights to access your personal information
You have the right to receive a copy of the personal information that we hold about you